Real customer question

My vehicle does not run, but the quote says RoRo. Is that correct?

Short answer: it can be possible for a non-running vehicle to move in a RoRo operation, but the carrier/terminal must accept the specific vehicle and confirm the handling plan. A “non-runner fee” on the quote is not enough to infer the exact loading or unloading process.

RoRo literally describes cargo moving on and off a vessel using rolling access. A mechanically complete vehicle that cannot start may still require special handling to reach, move through and leave the terminal or vessel. The exact method depends on the operator and facility.

What does the provider need to know?

Why “it can be pushed” matters

A vehicle that rolls and steers can be operationally different from one with locked wheels, damaged steering or seized brakes. Tell the provider exactly what works and what does not. Do not use the single label “non-running” when more precise information is available.

How will it be loaded or unloaded?

Do not assume a universal method. Depending on the carrier and terminal, special equipment or terminal staff may be required, but Ship or Sell does not present a specific winch, tow, tug or labor procedure unless that provider has confirmed it. Ask who moves the vehicle at origin, aboard the vessel and at destination, and whether any additional handling fee applies.

Can I tow or push it to the terminal myself?

Only follow the delivery method that the provider/terminal authorizes. Some facilities have safety and access rules that can prevent an improvised handover. Ask for exact delivery instructions before arranging a tow truck or attempting to push the vehicle onto terminal property.

Questions to get answered in writing

Flag a non-runner before requesting the quote

Ship or Sell treats non-running vehicles as a special-handling case so the condition is visible before a provider confirms the rate.

Analyze my vehicle →

Related guides

How to get a shipping rate · What happens after accepting the quote · Quote inclusions and exclusions

Published and last reviewed: 6 October 2026. Carrier and terminal procedures must be confirmed for the booked shipment.